Privacy Policy
Unless otherwise stated below, providing your personal data is neither required by law nor by contract, nor is it necessary for concluding a contract. You are not obliged to provide the data. Not providing it has no consequences. This only applies insofar as no other information is provided for the processing operations described below.
“Personal data” means any information relating to an identified or identifiable natural person.
Server log files
You can visit our website without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. Processing is carried out on the basis of Art. 6(1)(f) GDPR, based on our overriding legitimate interest in ensuring the smooth operation of our website and improving our offering.
Contact
Controller
Contact us if you wish.
The controller responsible for data processing is:
WoegingerGroup vGmbH
206 Route D’Arlon
L-8011 Strassen
Phone: +352 621 488 089
Email: info@docvita.lu
Website: mydocvita.com
Customer-initiated contact by email
If you contact us by email on your own initiative for business purposes, we collect your personal data (name, email address, message text) only to the extent you provide it. Data processing serves the purpose of handling and responding to your enquiry.
If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice if you are interested in purchasing, preparing an offer) or relates to a contract already concluded between you and us, this data processing is based on Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6(1)(f) GDPR, based on our overriding legitimate interest in handling and responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is based on Art. 6(1)(f) GDPR.
We use your email address only to process your enquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. Data processing serves the purpose of contacting you.
If the contact is for the purpose of carrying out pre-contractual measures (e.g. advice if you are interested in purchasing, preparing an offer) or relates to a contract already concluded between you and us, this data processing is based on Art. 6(1)(b) GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6(1)(f) GDPR, based on our overriding legitimate interest in handling and responding to your enquiry. In this case, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is based on Art. 6(1)(f) GDPR.
We use your email address only to process your enquiry. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.
Customer account Orders
Customer account
When you create a customer account, we collect your personal data to the extent specified there. Data processing serves the purpose of improving your shopping experience and simplifying order processing. Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time by notifying us, without affecting the lawfulness of processing carried out on the basis of the consent up to the time of withdrawal. Your customer account will then be deleted.
Collection, processing and disclosure of personal data when placing orders
When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to handle your enquiries. Providing the data is required for concluding the contract. Failure to provide it means that no contract can be concluded. Processing is carried out on the basis of Art. 6(1)(b) GDPR and is necessary for the performance of a contract with you.
Your data may be shared, for example, with the shipping companies and dropshipping providers you select, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly comply with legal requirements. The scope of data transfer is limited to a minimum.
Advertising
Use of the email address for sending newsletters
We use your email address, independently of contract processing, exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. Processing is carried out on the basis of Art. 6(1)(a) GDPR with your consent. You can withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of the consent up to the time of withdrawal. You can unsubscribe from the newsletter at any time using the relevant link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.
Your data will be passed on to an email marketing service provider as part of processing on our behalf. It will not be passed on to any other third parties.
Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is accessed again.
Cookies are stored on your computer. You therefore have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide on acceptance individually, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to use all functions of this website to their full extent.
You can find information under the links below on how to manage cookies (including disabling them) in the most important browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Technically necessary cookies
Unless otherwise stated below in the privacy policy, we use only these technically necessary cookies for the purpose of making our offering more user-friendly, effective and secure. Cookies also enable our systems to recognise your browser even after you change pages and to offer you services. Some functions of our website cannot be provided without the use of cookies. For these, it is necessary that the browser is recognised again after a page change.
The use of cookies or comparable technologies is based on Section 25(2) TTDSG. The processing of your personal data is based on Art. 6(1)(f) GDPR, based on our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offering.
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you.
Use of Consentmanager
We use the consent management tool Consentmanager from Consentmanager AB (Håltegelvägen 1b, 72348 Västerås, Sweden; “Consentmanager”) on our website.
The tool enables you to give consent to data processing via the website, in particular the setting of cookies, and to exercise your right to withdraw consent already given.
Data processing serves the purpose of obtaining and documenting the required consents for data processing and thus complying with legal obligations.
Cookies may be used for this purpose. The following information may be collected and transmitted to Consentmanager, among other things: date and time of the page view, information about the browser you use and the device you use, anonymised IP address, opt-in and opt-out data. This data is not passed on to other third parties.
Data processing is carried out to fulfil a legal obligation on the basis of Art. 6(1)(c) GDPR.
Further information on data protection at Consentmanager can be found at: https://www.consentmanager.net/privacy.php
Analytics Ad tracking
Use of Google Analytics
We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.
Data processing serves the purpose of analysing this website and its visitors, as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity and provide other services related to website use and internet use to the website operator. The following information may be collected, among other things: IP address, date and time of the page view, click path, information about the browser you use and the device you use, pages visited, referrer URL (website from which you accessed our website), location data, purchase activity. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels that enable an analysis of your use of the website. The information generated about your use of this website is generally transmitted to a Google server in the USA and stored there. There is no EU Commission adequacy decision for the USA. Data transfer is carried out, among other things, on the basis of standard contractual clauses as appropriate safeguards for the protection of personal data, available at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/. Both Google and US government authorities have access to your data. Your data may be linked by Google with other data, such as your search history, your personal accounts, your usage data from other devices, and all other data Google has about you.
IP anonymisation is activated on this website. This means your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
The use of cookies or comparable technologies is based on your consent pursuant to Section 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data is based on your consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of the consent up to the time of withdrawal.
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html and at https://www.google.de/intl/de/policies/ as well as at https://policies.google.com/technologies/cookies?hl=de.
Use of Google Ads conversion tracking
We use the online advertising program “Google Ads” on our website and, in this context, conversion tracking (visit action evaluation). Google conversion tracking is an analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; Google).
When you click on an ad placed by Google, a cookie for conversion tracking is stored on your computer. These cookies have limited validity, contain no personal data and therefore do not serve personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognise that you clicked on the ad and were redirected to that page. Each Google Ads customer receives a different cookie. This means there is no way for cookies to be tracked across the websites of Ads customers.
The information collected with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information that can be used to personally identify users.
Your data may be transmitted to servers of Google LLC in the USA. There is no EU Commission adequacy decision for the USA. Data transfer is carried out, among other things, on the basis of standard contractual clauses as appropriate safeguards for the protection of personal data, available at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adscontrollerterms/.
The use of cookies or comparable technologies is based on your consent pursuant to Section 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data is based on your consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of the consent up to the time of withdrawal.
Further information and Google’s privacy policy can be found at: https://www.google.de/policies/privacy/
Plugins and other
Use of Google Tag Manager
We use Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.
This application manages JavaScript tags and HTML tags that are used to implement, in particular, tracking and analytics tools. Data processing serves the purpose of designing and optimising our website to meet your needs.
Google Tag Manager itself does not store cookies and does not process personal data. However, it enables the triggering of other tags that may collect and process personal data.
Further information on terms of use and data protection can be found here.
Use of Google reCAPTCHA
We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. The query serves the purpose of distinguishing whether the input is made by a human or by automated, machine processing. For this purpose, your input is transmitted to Google and used there. In addition, the IP address and, if applicable, other data required by Google for the reCAPTCHA service are transmitted to Google. This data is processed by Google within the European Union and may also be transmitted to servers of Google LLC in the USA. There is no EU Commission adequacy decision for the USA. Data transfer is carried out, among other things, on the basis of standard contractual clauses as appropriate safeguards for the protection of personal data, available at: https://policies.google.com/privacy/frameworks.
The use of cookies or comparable technologies is based on your consent pursuant to Section 25(1) sentence 1 TTDSG in conjunction with Art. 6(1)(a) GDPR. The processing of your personal data is based on your consent pursuant to Art. 6(1)(a) GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing carried out on the basis of the consent up to the time of withdrawal.
Further information on Google reCAPTCHA and the associated privacy policy can be found at: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.
Data subject rights and storage period
Storage period
After the contract has been fully processed, the data will first be stored for the duration of the warranty period, then, taking into account statutory retention periods, in particular under tax and commercial law, and then deleted after the period has expired, unless you have consented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: right of access, rectification, erasure, restriction of processing, and data portability.
In addition, under Art. 21(1) GDPR you have the right to object to processing based on Art. 6(1)(f) GDPR, as well as to processing for the purposes of direct marketing.
Right to lodge a complaint with the supervisory authority
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
Right to object
If the personal data processing listed here is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR, you have the right to object to this processing at any time for reasons arising from your particular situation, with effect for the future.
After an objection has been made, processing of the data concerned will be stopped unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.
Last updated: 2024-01-01
